FAQ about ordering, shipping and returning
How can I pay for my order?
We accept Paypal, Sepa Direct Debit and all major Credit/Debit Cards (Visa, Mastercard, American Express). All payment is handled by Stripe.
The entry into force of the European Union’s Payment Directive PSD2 (Payment Services Directment 2) at the end of 2019 made paying by credit card online safer but unfortunately also more complicated. Since then, many payments have to be confirmed twice – e.g. using tan and 3DS.
Do I need to pay taxes (VAT tax)?
The VAT (19 %) is included in the prices.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control
and is assessed by your local customs office. Customs policies vary widely for every country so
please check with your local customs office directly to see if they apply duties and taxes to your
This website is operated by Gerald Drißner. Throughout the site, the terms “we”, “us” and “our” refer to Gerald Drißner. Gerald Drißner offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. I reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
You can read more about our general terms and conditions and privacy protection on the respective pages.